Return Policy
Return & Refund Policy
Returns
We want you to be completely satisfied with your purchase.
You may return your item within 14 days of delivery if you are not satisfied for any reason.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be returned in the original packaging
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Proof of purchase is required
To start a return, please contact us at:
We will provide return instructions.
Return Shipping Costs
Unless the item is defective or damaged, the customer is responsible for the return shipping costs.
Shipping costs are non-refundable.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery and include:
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Clear photos of the product
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Photos of the packaging
We will arrange a replacement or refund as quickly as possible.
Refunds
Once your return has been received and inspected, we will notify you of the approval status.
If approved, your refund will be processed within 7–14 business days using the original payment method.
Order Cancellations
Orders can be canceled within 12 hours of purchase.
After this period, the order may already be processed and shipped.
Non-Returnable Items
The following items cannot be returned:
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Used products
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Personalized or customized items
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Items damaged due to misuse